The customer’s garage door kept closing again as soon as it finished opening. The Prajis tried opening and closing it using different controls, taking the batteries out of the remote, and turning the opener off and on again. Nothing made a difference.
After we made sure that the customers had not overlooked a control or mechanical door issue, we looked inside the opener. Nothing looked wrong, so we tried replacing the logic board and reprogramming the opener to see if that helped. It did, confirming our suspicions that the problem was a corrupted board.
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* $29 service call - deducted from the service
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